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New to Groomers Club?

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New appointment

Services and price

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    Block time

    Check out

    Payment

    Photos

    Report card

    Next visit

    Add to the waitlist

    Sell a package

    Booking requests

    Booking one opens a new appointment for the dog; the request goes once it’s saved. Requests left for 60 days are deleted.

    Business settings

    Where you work

    The country sets the money, the vaccine names, miles or kilometres, and how expenses are grouped.

    Team

    You, managers and the front desk always see everyone. Bathers see today’s and tomorrow’s dogs.

    The copy is encrypted and deleted when someone signs out. Checking in dogs and checking out while offline is sent once the phone is back online.

    Locations

    Add your locations, their hours and their own prices in the Team tab. Choose who works where by editing each person. You and your managers see every location.

    Online booking

    Times come from each groomer’s working hours in the Team tab, less their visits, blocked time and time off. Booking a time needs a code emailed to the client.

    Client page

    Vaccines

    Reviews

    At most once every 6 months per client. In Google Business Profile, Ask for reviews gives you the link.

    Reminder emails

    Emailed to clients with an email address, from 9 am. They come from your business’s name, and replies go to you. You can also text a reminder yourself from the Today tab.

    Forms clients agree to

    Shown on your sign-up page. Clients tick each one and type their name to sign; you see what they agreed to on their client card. These are plain examples, not legal advice: change the words to fit how you work, and check them for where you are.

    Person

    Weekly hours

    Pay

    What they can do

    New location

    Opening hours

    Online bookings here fit inside these hours and each groomer’s own. Leave every day off to use only the groomers’ hours.

    Prices here

    Leave a price empty to use the usual one from the Prices tab.

    Invite someone

    They get an email with a link to join. It works for 7 days, and only for that email address.

    Time off

    Clock entry

    Your visits in your phone’s calendar

    A private link your calendar app checks every few hours. Google and Apple keep a copy of what it shows. Anyone with the link can see it, so don’t share it; make a new one any time and the old one stops working.

    From your clients

    Import clients

    Pick the CSV file your old app exported. It’s read here, in this browser.

    Save your changes?

    Appearance

    Style

    Colour

    Brightness

    Motion

    Kept on this device. Auto follows your device's light or dark setting.

    Account

    Password

    Signed-in devices

    Business settings

    Your country and time zone, the team, online booking, the client page, reminder and vaccine emails, reviews, and the forms clients agree to.

    Put it on your home screen

    Open Groomers Club from an icon, like an app, without the browser around it.

    Your data

    Download a copy of your clients, dogs, appointments and prices. The file isn't encrypted, so keep it somewhere safe. Dog photos aren't included.

    Coming from Haven? In Haven, open Account > Your data > Download my data, then import that file here. Only the grooming records are read, in this browser; Haven's passwords and notes in the file never leave your device. It works on an empty account, and dog photos don't come across.

    Coming from Gingr, MoeGo, DaySmart Pet, PetExec, Pawfinity, Groomer.io, Savvy Pet Spa or a spreadsheet? Export your clients (and pets) as a CSV file there, then bring them in here. You check which column is which before anything is added.

    Delete account

    Deletes your account at once. If you own the business, all its clients, dogs, appointments and photos go with it. This can't be undone.

    Privacy Policy · Terms of Use

    Change password

    Your other devices are signed out when it changes.

    Client sign-ups

    Approving adds the client and their dog to your client list, as if you’d made the card yourself. Declining deletes the sign-up. Sign-ups left for 60 days are deleted.

    Updated Terms and Privacy Policy

    The Terms of Use and Privacy Policy have changed. Please read them, then agree to keep using Groomers Club. If you don’t agree, open Account to download your data or delete your account.